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Fort Lauderdale– A couple on a 7 day cruise aboard the popular cruise line Royal Caribbean’s Symphony of the Seas was mistakenly charged $100,000 for diner.
According to sources the incident happened on September 5, 2022, the restaurant was specialty dinning named Jamie’s Italian restaurant.
Alex and Alicia, who was on a 7-day eastern Caribbean trip that departed from Fort Lauderdale, ordered crispy calamari and garlic bread for appetizers, followed by penne Pomodoro, arugula and parmesan salad, and then finished their meal with lemon meringue cheesecake and hot chocolate with vanilla ice cream.
They were shocked when they found a $98,638.93 charge on their shipboard account.
It turns out an ID number was mistakenly typed into the gratuity box rather than the correct dollar amount.
The couple says Royal Caribbean reversed the charge, but the charge still showed up on their American Express card, which caused them not to be able to use it for the rest of their vacation.